14 days, no questions you can't answer.

We want you to be confident in your purchase. Every paid Ympruve plugin license comes with a 14-day money-back guarantee. If a plugin doesn't work for your use case, email us within 14 days of your purchase date and we will issue a full refund — no hard feelings.

You qualify for a full refund when:

• your refund request is made within 14 days of the original purchase;
• the request applies to a first-time license purchase, not an automatic renewal;
• you can describe the issue you ran into so we can improve — a short note is enough.

Annual subscriptions renew automatically so your updates and support continue without interruption. We send a reminder before each renewal. You can cancel an annual subscription at any time from the customer portal to stop future charges. If a renewal catches you off guard, contact us within 14 days of the renewal date and we will work with you.

Refunds are not available where:

• more than 14 days have passed since the purchase;
• the request follows a clear violation of our Terms of Service (for example, redistributing license keys);
• the purchase shows signs of fraud or abuse of the money-back guarantee across multiple orders.

Email [email protected] from the address used at checkout, or reach us through the contact page. Include your order or license details so we can locate the purchase. Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank or card provider.

Not sure if your purchase qualifies? Just ask — email [email protected] and we'll help.