Your data, handled with care.

We collect the following categories of information:

• Account information — name, email address, and password (hashed) when you create an account.
• Billing information — billing address and payment metadata. Card details are processed and stored by Freemius; we never see or store full card numbers.
• License activity — sites where your licenses are activated, plugin versions, and update checks.
• Usage data — standard server logs (IP address, user agent, timestamps) used for security and performance.

We use the information we collect to:

• provide, operate, and maintain our plugins and customer portal;
• process transactions and deliver license keys and downloads;
• send transactional emails (purchase receipts, license expiration, security alerts);
• respond to support requests and pre-sales questions;
• detect, prevent, and respond to abuse, fraud, or security incidents;
• comply with legal obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

We use a small number of strictly necessary cookies to operate the customer portal — for example authentication/session, security, and CSRF protection, plus a cookie that remembers your consent choices. These are always active because the site cannot function without them.

With your consent, we may also set optional cookies:

• Analytics cookies — help us understand how the site is used so we can improve it (for example Google Analytics, Plausible, PostHog, Microsoft Clarity, or Hotjar where enabled). Disabled until you opt in.
• Marketing cookies — used to measure and personalise advertising and to attribute conversions (for example Google Ads, Meta Pixel, TikTok Pixel, retargeting, and affiliate tracking where enabled). Disabled until you opt in.
• Preference cookies — remember choices such as theme, language, currency, region, and other UI settings. Disabled until you opt in.

Your control and withdrawal. Optional cookies are off by default. We never load analytics or marketing scripts before you consent. You can change or withdraw your consent at any time using the Cookie settings link in the footer. For the full list of cookies and durations, see our Cookie Policy.

We rely on a small number of third-party services to operate Ympruve:

• Freemius — payment processing and subscription management.
• Email delivery provider — transactional email (receipts, license notifications).
• Hosting and CDN providers — application hosting and plugin file delivery.

Optional analytics and marketing providers (where enabled) only receive data after you grant the relevant cookie consent. Each provider is bound by its own privacy policy and a data-processing agreement where applicable.

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your account and associated data;
• export your data in a portable format;
• object to or restrict certain processing activities;
• withdraw consent for optional cookies at any time.

To exercise any of these rights, email us at [email protected]. We respond within 30 days.

We retain account and billing data for as long as your account is active and for a reasonable period afterward to comply with tax, accounting, and legal obligations. Server logs are retained for up to 90 days unless required for security investigations.

We use industry-standard safeguards to protect your data — encrypted transport (HTTPS), encrypted password storage, scoped access controls, and regular dependency updates. No system is perfectly secure; if we ever discover a breach affecting your data, we will notify you and the relevant authorities as required by law.

We may update this policy from time to time. Material changes will be announced via email or a notice in the customer portal. The "Last updated" date at the top of this page reflects the most recent revision.

Questions about this policy or how we handle your data? Email [email protected].